Terms of service

Terms of Service

Last Updated: 7 March 2026

Welcome to SHOP SEVA ONLINE. These Terms of Service govern your access to and use of our website and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

To access certain features of our website, you may be required to create an account or provide personal information. You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. SHOP SEVA ONLINE reserves the right to suspend or terminate accounts if inaccurate information, fraudulent activity, or misuse is detected.

2. Pricing and Payment

All prices listed on our website are displayed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice.

We accept payments through authorized payment gateways and payment methods available on our website. By making a purchase, you confirm that you are authorized to use the selected payment method.

In case of pricing errors or technical issues, SHOP SEVA ONLINE reserves the right to cancel or refuse any order placed at an incorrect price.

3. Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications on our website are accurate and up to date. However, we do not guarantee that all product information is completely error-free.

Actual product packaging, colors, or specifications may vary slightly from the images displayed on the website.

4. Order Acceptance

All orders placed through our website are subject to acceptance and availability.

After you place an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. SHOP SEVA ONLINE reserves the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability

  • Errors in product pricing or information

  • Suspected fraudulent transactions

  • Issues with payment authorization

If an order is canceled after payment has been processed, the applicable refund will be initiated according to our refund policy.

5. Shipping and Delivery

We aim to process and dispatch orders within 2-3 business days after order confirmation, unless otherwise stated.

Delivery timelines may vary depending on the shipping location, courier partners, and external factors such as weather conditions, public holidays, or logistics disruptions.

While we strive to ensure timely delivery, SHOP SEVA ONLINE cannot guarantee exact delivery dates once the order has been handed over to the shipping partner.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy.

Customers may request a return or refund in cases such as:

  • Damaged or defective products

  • Incorrect items delivered

  • Other eligible situations as defined in our policy

Requests must typically be made within the specified return window mentioned in our Return Policy. Refunds will be processed through the original payment method or another agreed method.

7. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited purposes, including but not limited to:

  • Violating any applicable laws or regulations

  • Engaging in fraudulent transactions

  • Distributing malicious software or harmful code

  • Attempting to gain unauthorized access to our systems or data

  • Misusing the website for commercial or abusive purposes

Violation of these terms may result in termination of access to our services.

8. Limitation of Liability

To the maximum extent permitted by law, SHOP SEVA ONLINE shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability in relation to any claim arising from your use of our services shall not exceed the amount paid by you for the product or service in question.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or related to these Terms shall be subject to the jurisdiction of the courts located in INDORE M.P, India.

10. Contact Information

For questions regarding these Terms of Service, please contact us:

SHOP SEVA ONLINE
Email: SEVASTORES10@GMAIL.COM
Address: DHAR ROAD INDORE (M.P)